Handler DeskMonday, 25 July · settlement day close 17:00
New claim
Reserve u/m£4.24M▲ 2.1%
Paid MTD£612.4k▲ 8.3%
Recovered MTD£548.9k▲ 5.0%
Outstanding£1.86M▼ 1.2%
Recovery rate94.2%▲ 0.6pt
Avg cycle62d▲ 4d
Aged >90d£214k▼ £12k
Open claims184▲ 6

Good morning, Danielle

6 claims await your action · £548.9k recovered this month · 3 SLA breaches on the desk.

Reserve under mgmt
£4.24M
▲ 2.1% MoM184 open
Paid MTDOut
£612.4k
▲ 8.3%142 payments
Recovered MTDIn
£548.9k
▲ 5.0%94.2% rate
Outstanding debtorsDue
£1.86M
▼ 1.2%£214k > 90d

Cash movement — money in vs out

RecoveredPaid out
£160k£120k£80k£40k£0 W1W2W3W4W5W6W7W8
Net cash position (8wk)
+£184.2k
Recovered vs paid
1.09×

Recovery pipeline

Open recoveries →
Pack sent
£820k
12 claims
Awaiting
£540k
9 claims
Negotiation
£310k
6 claims
Part-paid
£180k
4 claims
Settled MTD
£549k
21 claims

Your work queue

All claims →
AO
A. Okafor CLM-04871
3 documents outstanding · Aviva
£23,648 Outstanding Docs 3d
JD
J. Dunne CLM-04863
Pre-action response due · Admiral
£31,120 Pre-Litigation -2d
RP
R. Patel CLM-04858
Assessment ready to review · Direct Line
£18,900 Fin. Assessment 6d
GC
G. Chen CLM-04841
New reply from AXA — needs triage
£14,760 Third Party 9d
LM
L. Morgan CLM-04837
Client WhatsApp awaiting reply · LV=
£9,240 Live Claim 5d

Live ledger

Open →
Recovery received — AvivaTP/88213 · CLM-04871
+£14,250
Hire invoice — Enterprise21 days · CLM-04837
−£3,528
Settlement paid — clientFinal · CLM-04790
−£8,940
Reserve increased — injuryMedical pending · CLM-04871
+£5,000
Recovery received — Direct LineTP/71204 · CLM-04812
+£11,480
Engineer fee — ACE AssessorsCLM-04858
−£185

Aged debt

£214k > 90d
0–30d £984k
31–60d £412k
61–90d £248k
90+d £214k

SLA & escalations

3
-2d
Pre-action response overdueDunne · CLM-04863 · Admiral
-4d
Litigation directions dueIdris · CLM-04820 · Aviva
1d
Hire authorisation expiringMorgan · CLM-04837 · LV=

Today's tasks

2 overdue
Chase hire agreement — Okafor
Overdue · CLM-04871
File pre-action response — Dunne
Due today · CLM-04863
Approve payment run (£46.2k)
Due today · 8 payments
Review engineer's report — Patel
Done 09:10