AnalyticsClaims · financial · fleet reporting
⌘K
New claim
Reserve u/m£4.24M▲ 2.1%
Paid MTD£612.4k▲ 8.3%
Recovered MTD£548.9k▲ 5.0%
Outstanding£1.86M▼ 1.2%
Recovery rate94.2%▲ 0.6pt
Avg cycle62d▼ 4d
Aged >90d£214k▼ £12k
Open claims184▲ 6

Analytics & reporting

Claims · financial · fleet performance

Claims settled MTDSettled
34
▲ +8vs last month
Settled value MTDMTD
£612.4k
▲ 8.3%£3.9M this period
Avg settlementPer claim
£18,420
▲ +£1.2krolling 90d
Avg cycle timeDays
62d
▼ 4d fasterFNOL → settle
Recovery rateDebtors
94.2%
▲ 0.6ptof recoverable £
Loss / handling ratioNet
68.4%
▼ 1.2ptpaid + costs / recovered

Financial performance

Settlements, recoveries, reserves & cashflow · 12-month view
Financial report

Settlements & recovered value

Monthly · Aug 2025 – Jul 2026 · £000s
£600k £500k £400k £300k AugSepOctNovDecJanFebMarAprMayJunJul
Settled value · Jul £612.4k
Recovered value · Jul £548.9k
Period settled £6.28M · recovered £5.72M

Financial position

Exposure £12.6M
£12.6M Total exposure
Paid out£3.10M25%
Recovered£2.90M23%
In progress (WIP)£2.38M19%
Reserved£4.24M34%

Recovery pipeline

Value by recovery stage
£800k £500k £250k £0 £820k£540k£310k£180k£549k 1296421 PackAwaitNegoPart-pdSettled
Pipeline value £2.40M across 52 live recoveries

Reserve development

Opening → movements → closing · 6-month period · £M
£5M £4M £3M £0 £3.98M +£1.42M −£0.86M +£0.31M −£0.61M £4.24M OpeningNew res.ReleasesRevalueSettledClosing
Reserve additions
Releases & settlements
Net movement +£0.26M · closing reserve u/m £4.24M

Monthly cashflow

Money in (recoveries) vs money out (payments) · £000s
£600k £400k £200k £0 FebMarAprMayJunJul
Money in · recoveries · Jul £549k
Money out · payments · Jul £612k
Net Jul −£63k · YTD net +£118k

Operational

Stage distribution, cycle time & insurer debtor performance
Operational report

Claims by stage

184 open
FNOL
16£198k
Triage
12£152k
Financial Assessment
22£408k
Live Claim
42£968k
Outstanding Docs
28£642k
Payment Pack Review
16£352k
Sent to Third Party
26£588k
Pre-Litigation
12£286k
Live Litigation
10£248k

Cycle time by stage

Avg days in stage · 62d total
FNOL
1.5d
Triage
2.5d
Financial Assessment
5.0d
Live Claim
14d
Outstanding Docs
8.0d
Payment Pack Review
4.0d
Sent to Third Party
11d
Pre-Litigation
16d
Live Litigation
24d

Insurer performance — debtor ledger

Outstanding & recovery by third-party insurer
Insurer Claims Outstanding Settle rate Avg days Recovered
Aviva 34 £412k
92%
 58d £388k
Admiral 26 £288k
90%
 64d £261k
Direct Line 21 £236k
95%
 51d £224k
AXA 18 £198k
88%
 71d £174k
LV= 15 £164k
93%
 55d £152k
Hastings 12 £142k
87%
 74d £124k
Portfolio 126 £1.44M
91%
 62d £1.32M

Fleet & partners

Courtesy-fleet utilisation and referral-partner performance
Fleet report

Fleet utilisation trend

Weekly · target 90%
96 85 75 90% target 87898691889390949192 W1W2W3W4W5W6W7W8W9W10
8-vehicle courtesy fleet · avg 90.1% utilisation
Hire revenue period £184k · avg hire 18d

Top referral partners

View partners →
Partner Referred Conversion Payout 90d
MMMeridian Motors
 68
82%
 £412k
KAKingsway Accident Repair
 51
76%
 £289k
ARApex Recovery
 37
71%
 £198k
All partners 156
77%
 £899k