Claims register
184 open · £4.24M reserve under management
Open claimsLive
184
▲ 6vs last week
Reserve u/mWIP £2.38M
£4.24M
▲ 2.1%avg £18,420 / claim
OutstandingDebtors
£1.86M
▼ 1.2%>90d £214k
Awaiting my action2 urgent
6
4 todaySLA < 48h
SLA breachesAction
3
▲ 1£61.2k at risk
| Reference | Client | Vehicle | Stage | Insurer | Reserve | Paid | Recovered | Outstanding | Recovery | Age | SLA |
|---|---|---|---|---|---|---|---|---|---|---|---|
| CLM-2026-04871 | AOMs A. Okafor |
BMW 320dLR21 KMX |
Outstanding Docs | Aviva | £23,648 | £0 | £0 | £23,648 | 0% |
43d | 3d |
| CLM-2026-04863 | JDMr J. Dunne |
Audi A4MK19 VTC |
Pre-Litigation | Admiral | £31,120 | £6,200 | £0 | £24,920 | 0% |
52d | Breach |
| CLM-2026-04858 | RPMrs R. Patel |
Nissan QashqaiFG21 RTP |
Financial Assessment | Direct Line | £18,900 | £0 | £0 | £18,900 | 0% |
9d | 6d |
| CLM-2026-04841 | GCMr G. Chen |
Mercedes A-ClassBN72 KKD |
Sent to Third Party | AXA | £14,760 | £9,240 | £0 | £14,760 | 0% |
21d | 11d |
| CLM-2026-04837 | LMMs L. Morgan |
VW GolfLN22 OUE |
Live Claim | LV= | £9,240 | £3,528 | £0 | £9,240 | 0% |
14d | 9d |
| CLM-2026-04820 | KIMr K. Idris |
Kia SportageGK72 WLD |
Live Litigation | Aviva | £42,300 | £18,650 | £11,400 | £30,900 | 27% |
128d | Breach |
| CLM-2026-04815 | HBMs H. Bell |
Vauxhall CorsaDV71 LMN |
Triage | Admiral | £7,110 | £0 | £0 | £7,110 | 0% |
4d | 2d |
| CLM-2026-04802 | PNMr P. Novak |
Ford FocusRK71 ZXP |
FNOL | Hastings | £12,480 | £0 | £0 | £12,480 | 0% |
2d | 1d |
| CLM-2026-04796 | TWMr T. Wright |
BMW 1 SeriesMA70 HYT |
Settled | Direct Line | £19,730 | £19,730 | £19,730 | — | 100% |
73d | Closed |
| CLM-2026-04789 | SBMrs S. Byrne |
Audi A3YE19 TRB |
Outstanding Docs | AXA | £12,865 | £0 | £0 | £12,865 | 0% |
31d | 1d |
| CLM-2026-04778 | DOMr D. O'Neill |
Nissan JukeCT20 PLM |
Financial Assessment | Aviva | £21,050 | £4,100 | £0 | £21,050 | 0% |
13d | 5d |
| CLM-2026-04764 | FAMs F. Ahmed |
Toyota CorollaSN71 GHV |
Pre-Litigation | Hastings | £28,470 | £12,300 | £8,900 | £19,570 | 31% |
61d | Breach |
| CLM-2026-04751 | ECMrs E. Clarke |
Kia NiroBV22 XRT |
Live Claim | LV= | £16,540 | £5,280 | £0 | £16,540 | 0% |
8d | 7d |
| CLM-2026-04743 | RMMr R. MacLeod |
Mercedes C-ClassEK71 JDW |
FNOL | Admiral | £8,890 | £0 | £0 | £8,890 | 0% |
2d | 2d |
| CLM-2026-04729 | VSMrs V. Shah |
Honda CivicMW20 KCP |
Sent to Third Party | Direct Line | £15,320 | £10,110 | £4,000 | £11,320 | 26% |
27d | 8d |
| CLM-2026-04711 | BOMr B. Osei |
Range Rover EvoqueLG70 TFN |
Live Litigation | AXA | £54,900 | £22,400 | £16,750 | £38,150 | 31% |
146d | 2d |
| CLM-2026-04698 | NKMs N. Kaur |
Seat LeonFH19 RBX |
Settled | Aviva | £13,410 | £13,410 | £13,410 | — | 100% |
88d | Closed |
| CLM-2026-04682 | CGMr C. Grant |
Peugeot 2008DK71 VNM |
Triage | Hastings | £6,720 | £0 | £0 | £6,720 | 0% |
5d | 3d |
| CLM-2026-04667 | MWMrs M. Walsh |
Ford KugaGN20 LPY |
Live Claim | Admiral | £17,880 | £6,940 | £2,300 | £15,580 | 13% |
19d | 6d |
| CLM-2026-04651 | AHMr A. Hussain |
Volvo XC40RE22 KMD |
Pre-Litigation | LV= | £24,130 | £8,600 | £6,200 | £17,930 | 26% |
67d | 4h |
| Totals · 20 shown of 184 open | £420,363 | £191,798 | £135,320 | £310,543 | 32.2% | ||||||
Debtor book — by insurer
£1.86M outstanding| Insurer | Open | Outstanding | Settle rate | Avg days |
|---|---|---|---|---|
| Aviva | 34 | £412,000 | 92% | 58d |
| Admiral | 26 | £288,000 | 90% | 64d |
| Direct Line | 21 | £236,000 | 95% | 51d |
| AXA | 18 | £198,000 | 88% | 71d |
| LV= | 15 | £164,000 | 93% | 55d |
| Hastings | 12 | £142,000 | 87% | 74d |
| Book total | 126 | £1,440,000 | 91% | 62d |
Portfolio by stage
reserve £
FNOL
£186k · 14
Triage
£142k · 11
Financial Assessment
£398k · 22
Live Claim
£724k · 41
Outstanding Docs
£268k · 16
Sent to Third Party
£512k · 24
Pre-Litigation
£634k · 19
Live Litigation
£848k · 21
Settled MTD
£549k · 21